Hannelore's Bridal Boutique

(703) 549-0387 | View Website

106 N Lee St, Alexandria, VA | Directions   22314

38.804910 -77.041483

Open Hours

Mon 10am-6pm ; Tue 10am-6pm ; Wed 10am-8pm ; Thu 10am-8pm ; Fri 10am-6pm ; Sat 10am-6pm ; Sun Noon-5pm

 
Event Planning, Wedding Planners, Tuxedo Rental  more

More Categories: Fashion Designers, Formal Wear, Bridal Shops

Tailor & Alteration Services: Alterations

General Merchandise Store Products: Wedding Supplies

Neighborhoods: Old Town

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Hannelore's Bridal Boutique
Hannelore's Bridal Boutique
Hannelore's Bridal Boutique
Hannelore's Bridal Boutique

Reviews for Hannelore's Bridal Boutique

Doesn't Recommend
over a year ago

DO NOT BUY A DRESS AT HANNELORE'S!!!!! I'm writing this review to WARN the many brides that step into this place NOT to buy their wedding gown here. I'm just trying to save you all the trouble I had with this place. There are some decent employees that work there but ultimately you will have to deal with the owner and she extremely disrespectful and dishonest. My advice is to skip this store period. Do yourself a favor and heed my advice.

I had read some bad reviews about this place before going, so I thought hey, let me just go take a look around to window shop. I was just going to look, but then I found a dress I really liked and made the mistake of buying it from here. What I should have done is just written the info down and bought it elsewhere. Let me warn you, the owner is one of the rudest people I've met in my life, heed the advice in the online reviews. You don't have to believe me, look at other reviews, she's that bad. Anyways, I ended up buying this dress back in March 2012. I tried many dresses mostly over 3k and finally put on THE DRESS and loved it. The sample dress was too big (size 10) and I wore size 4-6. Pamela the owner then came out and advised me to order 10 and that alterations will make the dress fit but advised me to go with bigger size. She acted nice at that time and I trusted her as a professional/owner of the store to give me advice based on her experience.

I came back in August for my first fitting and after the dress arrived. I tried my dress on and it obviously was too big as per her advice, they promised to do the necessary alteration for $325 to make it fit (Mermaid style dress) on top of $3250 for the dress. After my second fitting, it was very obvious the adress was not properly (altered from the chest and waist but very loose on the hips). I brought this to the attention of the alteration person, but she would not cooperate with me and alter the dress from the hips (Dress looked more A-line than mermaid at this point). The employee called Pamela the owner who was rude beyond belief, it amazes me that this Lady still in business. When she showed up, she immediately started up with a horrible condescending tone and attitude, I ended up leaving the store in tears with my best friend. At this point I really had no options as the fitting appointment was 10 days before my wedding. She started arguing with me and after an agonizing 30mins of nasty comments she finally agreed to make the alterations for an additional $843. The alteration that was ultimately her fault for advising me to order a dress several sizes too big and promising me to make it fit right (I only lost 5lb for my wedding and stayed at the same size). When I learned of the new charges I asked to speak to her but she refused to come out and talk to me, instead was yelling from her office. At this point I just needed my dress altered so that I could worry about the rest of my wedding plans. I didn't have time to go anywhere else.

Bottom Line: Pamela ruined the whole experience of buying a wedding dress for me. She is rude, disrespectful, condescending and dishonest person. She put me in tears at a moment where I should have been on top on the world. She is unworthy of the store she has and I'm hoping business owners like her eventually go out of business. I would never recommend Hannelore's to anyone and do yourself a favor and go somewhere else and buy from people who will respect the investment you are making in their store and make it a joyful memorable experience for yourself.

Doesn't Recommend
1.0
over a year ago

Horrible service! – The worst wedding shopping experience of my life. Go anywhere else but avoid this place.

After telling my assistant (Kim something) that it was my first dress store and that I would like to stay under $3,000, everything went down. And this was just the beginning of my appointment.

When I was trying the second dress that I had chose, I said that I was not sure about it and she answered: "If you are not sure, who else could be?"

Tried to ignore her lack of respect and rudeness, until she came up to me with the most horrendous dress that had some type of fabric with rose shapes on the skirt. She asked me what I thought about it and I responded that I did not like the skirt with the "kind of roses" on it. She answered me: "They ARE roses, not kind of roses" , turned her back and went away with the dress. After that I was done with the store, said that I had to go. She turned to me, handed me her card saying: "here is my card if you need me later" and went downstairs, not even saying bye, smilyng or anything. Grabbed another client and went in another direction, I had to find my way out of that ****.

I have worked for clothing stores for at least 5 years when I was younger and had never, ever treated a client the way I was treated. Absolutely the worst service that I had ever experienced. Apparently, $3,000 is not enough for them to give you some respect and act as civilized people. If she is such a snob to the point of looking down at people the way she did to me, why is she working in a clothing store anyway? She was suppose to be there serving customers, not pretending she pooped gold and lived on another planet. Oh and by the way her boob tatoo didn't really scream class.

Recommends
5.0
over a year ago

Tell everyone I know about you – I want to thank you so much for all that you did for

me while I was dress shopping. You made the whole

process enjoyable and stress free! I felt like your

staff really cared abou tmy wedding and my dress!

I will tell everyone i know looking for a wedding

dress to go to your shop first!!!

Recommends
5.0
over a year ago

Kim is the best! – Liked: Selection, Service, Value/To Hannelores, Unfortunately, they didn’t have the that dress, but my consultant Kim said they had plenty of others to check out. So she started showing me dresses and it turns out I bought the very 1st one I tried on out of about 20 or so; Kim is THE BEST! She’s very personable, bubbly, patient, & DOES NOT pressure you into buying just anything. They have dresses from all price ranges. I would recommend this shop to all of my friends!

Value

Service

Quality

Recommends
5.0
over a year ago

Dress was made for me – suggestions. The Alteration process make the dress look like it was made for me. The dresses for brides and bridesmaids were affordable and they had a good variety.

Recommends
5.0
over a year ago

Fabulous assistance – Dani!

Thank you so much for all your fabulous assistance with my dress!! It was soo perfect it wouldn't have been without your help. You are the best bridal salesperson in the world!! Thank you for making me feel soo special!

Recommends
5.0
over a year ago

Whole process was enjoyable – I want to than you so much for all that you did for

me while I was dress shopping. You made the whole

process enjoyable and stress free! I felt like your

staff really cared abou tmy wedding and my dress!

I will tell everyone i know looking for a wedding

dress to go to your shop first!!!

Recommends
5.0
over a year ago

Very flexible – She was great, and was proactive in assisting as well. I would love to visit again. Ashlynn was very flexible and listened well.

Recommends
5.0
over a year ago

I liked the help that I received, and I will definitely be returning. She was very helpful with the selection process, picked dressed that I was thrilled with and might not have picked out on my own! Thank you for your help!

Recommends
5.0
over a year ago

Great job – She did a great job of balancing between me looking, and giving suggestions. I am due to go back next week with my mom and make the acutal purchase after the fitting is done. It's a great shop, great selection, great service. Thanks!!

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