L'enfant Plaza Hotel Washington Hotels

Doesn't Recommend

larryandjanmcbride

Joined 10 years ago

photographer. This is the honest truth. People (locals) on the street were far friendlier than the employees at the hotel. From check-in to check-out we encountered 4 employees we wouldn't fire on the spot. 2 were in housekeeping(very nice), 1 worked in the parking garage (helpful), and a waiter that was a pleasure. Everyone else would not be allowed to have contact with the public. A rude hostess, incompetent front desk personnel, food service staff made us want to throw up! Although we didn't have our children with us, Loews touts themselves as family friendly: lousy pool hours, pricy meals, nothing for them to do. Save your money. We were amazed at the people on the street, very nice & helpful. Next time, that's where we will sleep if this place is the only show in town. The few people who are nice at Loews, we did appreciate you.