601 King St, Alexandria, VA | Directions 2231438.805147 -77.045926
Neighborhoods: Old Town
The main reason why people install home security systems is to make our home a safer place to live in, ADT has been protecting my home for a long time and I am really impressed with their product and services. It is a bit expensive as compared to other home alarms.
Would recommend!! – The monthly monitoring fee is reasonable given what you get - I received the $100 Visa Reward Card from Security Choice which paid for the installation fee. Would recommend.
Very reliable! – Whenver the alarm goes off accidentally though the monitoring center always does call to see if any help is needed. They are very reliable with doing that. The issue with the alarm possibly going off keeps me very vigilant as to what is happening and making sure I keep all my doors completley shut.
Useless Contract – The contract is nothing. They do not even adhere to what they say in there and their equipment is the worst I have even seen. I thought my property was protected, but its not.
The reason why I chose ADT Security System was because of their money back issue.
I subscribed to ADT a month ago and I really like the service I am getting.
I think I won't get my money back then!
precision and effectiveness. – Joan was very informative, proficient, and professional
in explaining the ADT system. He did the job with precision
very unsatisfactory – ADT has yet to refund my $1032.78 due to a billing error (double billing) since 11/2006 through 11/2009. We have been a ADT customer since 1993 and makes no difference. I am due my refund, as acknowledged by ADT but still can not get my money back. However, I still getting bills because they had two accounts set up for us. Problem has been recognized by ADT for over two months. Also, they set up one of the accounts on automatice checking account withdrawal (which was the beginning of the problems), which we did not authorize (I have the original paper work when the upgrade was done in 11/2006).
Peace of Mind with my security system – I had an alarm system installed with ADT 3 years ago when I moved into my home. Installation included two entry door contacts, and one motion detector. I like knowing that I have an alarm especially when I am away.
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