Awesome store. I am extremely new to this hobby, having not ridden a bike since my teen years. When I walked into Conte's, I'd done a minor (man, you really find out how minor once you start truly delving) bit of research and was looking for a hybrid bicycle. They showed me a few, and I decided to try a couple road bikes as well. I walked out with a road bike I couldn't be happier with in my price range. I did not expect to purchase a 300 dollar bike but I'm nowhere near affording a Pinarello Prince either. That being said, the multiple salespeople I dealt with as well as their resident fitter all treated me very well, offering earnest advice and strictly adhered to the pricing guidelines I proffered as soon as I hit the door. I've been back 3 times since and am always welcomed, and have even had a few minor adjustments made on the house, as well as a pedal exchange with no hassle whatsoever. If you want a 200 dollar bike then, yea, you probably shouldn't come here. On the same token, you don't necessarily have to break the bank either. Anyone who accepts that the goods are what they are will be fine. I've had crappy (as well as fantastic) at many stores, ranging from Neiman Marcus to Hermes to J. Crew - I find that the experience, frequently, is what you make of it. Conte's sells a broad range of bikes, ranging from mid-tier to luxury. My bicycle is most certainly mid-tier - aluminum (non-Cervelo) frame with 105/Ultegra parts. Perhaps one day I'll go with SRAM Red or Dura-Ace and when I do, it will definitely be at Conte's. If you walk into the store with a chip on your shoulder, expecting to have their employees grovel at your feet, then I'd wager it's your problem, not theirs. I walked in, bummy as hell, sick for 2-3 days prior, with a holey t-shirt and jeans and you'd have thought I was any other rich North Arlingtonian the way I was treated. Awesome store.
Completely helpful and accessible. I'm a big fan of Conte's. I switched from Revolution Cycles (Clarendon) to Conte's as my go-to shop shortly after they opened, and have never regretted it. Greg's mechanical skills are second to none in the area. From quick looks at my issue-of-the-moment to letting me pick up my bike after hours, they've never been less than completely helpful and accessible. And no, I've not (yet) dropped $$$ on a new bike there (one day, a Pinarello . . .), and I'm not a regular club racer. That said, I can't contest the poor experiences described here, as I've certainly heard similar from others in the area. The problem isn't that they choose not to support junker bikes, or that they are selling upmarket equipment. I think it is that they don't do a very good job of 1) communicating those choices, and 2) suggesting useful alternatives to those that don't fit that market. Some might say that #2 isn't their problem, but without that, #1 will usually make them come off like dicks. So, with that very big caveat aside, I can greatly endorse Conte's, if you're their target market. Finally, they get extra credit from me for very actively supporting cyclesport in the area. From club discounts to event sponsorship to racing themselves, they do more than most area shops.
This bike shop is great. This bike shop is great if you are into higher end mountain (or road) bikes. They carry Specialized bikes, which is my favorite "budget gourmet" mountain bike; the base models are really a value for the price, like the Stumpjumper. They also have other brands. The staff is knowledgeable and helpful. The have a pretty nice inventory of parts, clothing and accessories, and can find you what you need. I purchased the newest Specialized saddle, used it one time and it was damaged due to the bolt on top of my Specialized seat post. They graciously accepted it back, and helped my find another saddle option without any pressure.
I told them what I needed, they said no problem. I told them what I needed, they said no problem. A few days later I got my bike back - everything was fixed perfectly with several other minor repairs fixed at no charge. The overall bill was far less than what I had expected and in fact was extremely reasonable. The real test though was to get my Merlin out on the road. I was stunned, it road like it was brand new, the levers were repaired perfectly and operated beyond smoothly - it was absolutely the best repair job I have ever seen. I will continue on going here in the future for all my bicycle needs.
Always greet you. Contes has alot of high end bikes, so I really enjoy looking around in there. They always greet you when you come in and the employees seem to enjoy their work which is nice. The do what few other shops in the area do too and have monthly rides with a bbq afterward. Overall a great shop to have in the neighborhood. I am new to the area and this shop may just be my new local go to place.
Good experiences. Conte's is definitely aimed to a higher end clientele, but I don't see why that is enough of a reason to give the bad reviews. I had a couple of experiences with them and both were good. I don't shop there because they don't carry TREK or Shimano parts that I use , but more of the reason why my experiences were more significant. First time, I was riding on wilson and had a flat tire and my back up tube was so old it got cracks all over. I went into Conte's which was a good 15 mins from opening time. They opened the cashier for me sold me a couple of tubes. When they saw me trying to inflate it with my mini pump, one of the employees came out to the parking lot with a full size foot pump and lend it to me. The second time, a friend I was riding with needed a tube and when we got there I left my bike outside, it is not even a minute we were in the store, a guy that works there asks me if the blue TREK is mine, to keep an eye on it, because they had kids trying to steal the bikes in the racks in front before. They sold us a tube and again lend us a full size pump.
I've been cycling all my life. I've been cycling all my life and bought at another shop a titanium Merlin with Campy components. In all the years I've cycled, I've done my own repair though I have tried various shops at times - only to be disappointed with their workmanship. So I was a little hesitant to take my bike in but had to since I could not get my Campy Centaur brake/gear levers back together after trying to repair them myself.
This is a high end bike shop. This is a high end bike shop located across from Gold Gym in the old Al's Motors lot in Ballston area of Arlington. If you are not in the market for a "Mercedes" priced bike then don't venture here. This is a shop for hi end bikers and racers. This is not for your casual rider every few months. They have plenty of gadgets and supplies too. The repair shop is excellent but as noted this is not where you bring your "huffy" after it has sat out in the rain for six months. Some people have noted in their reviews about the attitude of the staff. I found them to be fine to deal with in my repairs of a mid level priced bike. I thought their manager was very direct in explaining their market. Keep in mind the business plan for this place is high end. It's the other end of the spectrum from the Bicycle Shop in Falls Church. Btw, there is a running store connected to this store too which I have frequented.
Super helpful, patient and informative. I knew what kind of riding I wanted to do but I really didn't know much about bikes in general. The sales staff at this place was super helpful, patient and informative. I had a lot of questions and they explained everything, let me ride half a dozen bikes and they just had great attitudes. It can be intimidating to go into these speciality stores when you know nothing about bikes but these guys were great. I walked away with an awesome Specialized Tricross sport that I am super excited to ride. Mike helped me buy the bike and Alex (girl) did my fitting and she did a great job. I would recommend them for any first time buyer or seasoned rider. They are also expanding their store and the Potomac Running store will be sharing their space so they will be able to serve all your Tri needs.
Completely trouble free. Wow, I can't believe a dope like me can walk in on a whim and find a great road bike for $1500. It was a Specialized dolce elite. Maybe it was just luck. I've ridden all the way to the Appalachian trail from Arlington. I've ridden 100s of miles and the bike is completely trouble free. Thanks!
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