2404 Crain Hwy, Bowie, MD | Directions 2071638.922970 -76.717443
I visited Ourisman Huyndai of Bowie on Saturday, June 30th with the possiblity of trading in my vehicle and upgrading to something newer. My appointment was initially made with Mr. Mitchell for the previous week, however I cancelled. Mr. Mitchell made a follow up call to me the morning of June 30th to follow up and answer any particular questions I had. I rescheduled my appointment and met with him that day. On my arrival to the dealership, I received a warm greeting by Mr. Mitchell and he discussed with me the steps for getting an appraisal and moving forward with a new purchase. Throughout my entire conversation with him he was professional, knowledgeable, proficient and outstanding in his delivery of information. I have always enjoyed visiting this location and was once again extremely pleased with the service I received.
The experience of purchasing my Sonata from Bowie was amazing. From the start to finish Lennox was there with me and made sure I was comfortable and knew everything. He provided the best possible service and definitely put the customer first. So the customer service was top notch as well as my overall experience because the price I purchased my Sonata was perfect and really kept me from going anywhere else. It is close by and it is the best so I look forward to coming there for my service and future purchases as well as recommending you to any and everyone in need of a good value vehicle.
Great experience throughout the process. Debby brought out a car that had the features my wife wanted. After looking at other colors etc we ended up buying the original car. Debby made the process go smoothly and relatively quickly (including price negotiatiations) until we were out the door and and my wife was driving away in the new car. She followed up with a phone call and a couple of emails over the next couple of days. She helped me get the Bluetooth set up and running properly a couple of days later. We are happy.
Experience at Ourisman was excellent when it came to dealing with the Salespeople. Kendric Mitchell was knowledgeable, helpful and I would recommend him to anyone looking for a car.
Thought I got a good fair price for the car. Worked with several salesperson all of whom were extremely helpful. Also met and worked with Sales manager Art who also was very friendly and upfront. I do not live near this dealership, I actually travel ove an hour to get there but felt it was worth the drive. I enjoyed my buyng experience and have recommended folks to come to this dealership. If considering another Hyundai, I would come back.
As an out of town buyer, my salesperson offered to have me meet the service manager and view the service bay, waiting room, etc. but I declined. I believe that the model for purchasing my new Hyundai Sonata is one that other car dealers should study and learn. I was very satisfied with the buying experience, from first view of the dealer website and the phone calls all the way through the closing and follow up. My sales rep called me a couple of days later to check up on the car, and I feel that is was a sincere call and a desire to make sure that I was satisfied. I was happy with the purchase, no doubt that it is a great car.
The man that helped us decide on our car was Will (unsure of last name off top of my head) - but he was truly one of the nicest people i have ever met. He was great and so professional but friendly in a way that was unexpected - he has called 3 times since to be sure we didnt have any questions or concerns with the car. He went above and beyond his job to be sure we got exactly what we wanted in our purchase.
I would like to personally thank Mr. Michael C and Mr. Vince S. for the outstanding service they provided me. They made the buying experience a joyful time. Please continue to provide us with outstanding service.
We highly recommend Ourisman Hyundai of Bowie! Lennox Gibbs was our salesman and was fabulous! Handled all of our paperwork while we had to leave for a few hours and had my daughter's first car sitting our front all shiny and ready to go!
Wonderful process, great salespeople, and a excellent selection definitely made all the difference in the world when shopping for a new Hyundai in Bowie. I'll definitely tell all of my friends and associates to use Ourisman Bowie when choosing their Hyundai!
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