save Westlake Self Storage

7010 St Florian Dr, Waldorf, MD | Map it  

20603 38.617971 -76.965768

(301) 861-3034 | View Website

5

out of 5

5 Star Rating: Highly Recommended

17 Reviews

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S Andritz

Member since Oct, 2011 View Profile
1Review
0Photos
Joined 7 months ago
5.0
October 27, 2011

Absolutely a Breeze. The staff have been helpful, courteous, friendly, and a pleasure to deal with. While I was dreading getting a storage unit while awiting a new house because of all the horror stories I'd heard about what facilities do, this turned out to be a breeze. I never once had any problems and the managers went above and beyond to assist me in all kinds of ways. No question, I'd store here again. And I would recommend your facility to anyone. Thanks for everything guys.

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LJ ScriberPK071

Member since Oct, 2011 View Profile
1Review
0Photos
Joined 7 months ago
5.0
October 27, 2011

Excellent Parking Availability. I was glad that I was able to park my limo there. Due to some circumstances in my neighborhood at the time, the security you offered was really needed. I never worried while my limo was parked there. Your professionalism and communication with me regarding any changes or concerns were great to rely upon. Although I've since sold the vehicle, I'll definitely come back to you if I need parking (or storage) in the future! Thank you so much,

L J Scriber

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QueenMica

Member since Aug, 2011 View Profile
1Review
0Photos
Joined 9 months ago
5.0
October 27, 2011

Always Pleasant. In addition to other things, I appreciated that I was given a reminder of my upcoming payment each month. That feature is very helpful because most of us have so many things going on that it's easy to forget when a bill is due but you don't want your account to become delinquent. The people that manage this facility are ALWAYS pleasant and nice.

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Kester L515

Member since Jul, 2011 View Profile
1Review
0Photos
Joined 10 months ago
5.0
July 12, 2011

Great Place. I was met with excellent service and utter friendliness each time I called to inquire about storage at the facility. When I arrived to get the unit, I met the two ladies I had been dealing with by phone (Kira and Courtnie). They made me feel like a welcome addition to the Westlake Self Storage family. I found out recently I won't need storage as long as I assumed. Having paid in advance but knowing the facility doesn't pro-rate, I called and spoke with Kira about my options. She advised she wasn't authorized to speak on the matter but would have her boss give me a call back. In no time at all, the manager (Euphrenia) got right on the situation. I am incredibly impressed with Westlake Self Storage and recommend them to anyone who is looking for storage or parking. Their customer service is the way we all want to be treated and their prices are lower than anyone else's in the area!

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C Turner

Member since Jul, 2011 View Profile
1Review
0Photos
Joined 10 months ago
5.0
July 08, 2011

Clean & Affordable. Briefly stated, the service was excellent! And the units are clean - even an exterior unit like mine! I'd recommend Westlake Self Storage to anyone. They're far more affordable than other facilities, too, even though they offer much more. Thanks, everyone!

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K127

Member since Jun, 2011 View Profile
1Review
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Joined 11 months ago
5.0
June 21, 2011

#1 Staff!. The management and staff is always friendly, courteous and willing to help. They are very knowledgeable of company policies and procedures. I appreciate the levels of communication via email and phone for payment and any questions I may have.

I was very comfortable with the security of the contents of my unit. The management and staff went above and beyond to assure the security of ALL units. Thanks!

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D Rackey I532

Member since Jun, 2011 View Profile
1Review
0Photos
Joined 11 months ago
5.0
June 14, 2011

Incredibly helpful. It was very useful to have a unit at Westlake Self Storage. The process was quite easy and everyone was very helpful there. I will be sure to use your units in the future.

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A125 Young

Member since Jun, 2011 View Profile
1Review
0Photos
Joined 11 months ago
5.0
June 14, 2011

Great Customer Service. Thank you to the Woody family at Westlake Self Storage for your great customer services. My family called your facility on a short notice but was able to secure a storage unit with no difficulty within. days. Our experience was nothing short of positive and easy. Best of luck to your family and business!

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AY Key

Member since Jun, 2011 View Profile
1Review
0Photos
Joined 11 months ago
5.0
June 14, 2011

Like Family!. I absolutely love & appreciate & would highly recommend Westlake Self Storage. James and Euphrenia were like family! They were always professional & courteous & always worked with me, even when I was late with my payments! I am going to miss Westlake Self Storage now that I have a new home, but rest assured, I will refer everyone I know. I would definitely come back again if ever I needed to. By the way, the truck is just the icing on the cake! Toodles, & God Bless!!!

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C Pinkerton

Member since Jun, 2011 View Profile
1Review
0Photos
Joined 1 year ago
5.0
June 03, 2011

Even though Beta died... :-). It's certainly been a pleasure working with Westlake Self Storage. The personnel has always been helpful and understanding. It's nice to do business with people who can make you laugh, even while paying your bill! I would definitely refer anyone to use Westlake Self Storage as their storage facility.

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